Terms of service
Last updated: Nov 25, 2025
Welcome to Indulge Creamery!
These Terms and Conditions ("Terms") govern your use of the Indulge Creamery website, located at https://indulgecreamery.com/ (the "Website"), and all related services, features, content, and applications offered by Indulge Creamery ("we," "us," or "our").
By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Website.
1. Use of the Website
1.1 Eligibility
By using the Website, you represent that you are at least 18 years old or the age of majority in your jurisdiction, or you are at least 13 years old and have the permission of a parent or guardian to use the Website.
1.2 User Account
You may be required to register for an account to access certain features of the Website. You agree to:
● Provide accurate, current, and complete information during the registration process.
● Maintain the security of your password and identification.
● Notify us immediately of any unauthorized use of your account.
1.3 Prohibited Activities
You agree not to use the Website for any purpose that is unlawful or prohibited by these Terms. Prohibited activities include, but are not limited to:
● Violating any applicable laws or regulations.
● Infringing upon our intellectual property rights or the rights of others.
● Uploading or transmitting viruses or any other harmful code.
● Attempting to gain unauthorized access to the Website or related systems.
● Collecting or harvesting personal information from the Website.
2. Product Orders and Availability
2.1 Product Descriptions
We strive to ensure that all product descriptions, images, and prices on the Website are accurate. However, we do not warrant that product descriptions or other content are error-free, complete, or current.
2.2 Pricing and Payment
All prices are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed. We accept various payment methods, which will be specified at checkout. You agree to pay all charges incurred by you or any users of your account and credit card (or other applicable payment mechanism) at the prices in effect when such charges are incurred.
2.3 Order Acceptance
Your receipt of an order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your order to accept or decline your order for any reason.
2.4 Cancellation, Returns, and Refunds
Due to the perishable nature of ice cream products, all sales are generally final. Specific policies regarding order cancellation, returns, and refunds will be detailed on our Shipping & Returns page or directly within the product information.
3. Intellectual Property
All content on the Website, including text, graphics, logos, images, software, and the compilation of such content, is the property of Indulge Creamery or its content suppliers and is protected by international copyright laws. You may not use, reproduce, modify, or distribute any content from the Website without our prior written permission.
4. Disclaimers and Limitation of Liability
4.1 Website Warranty Disclaimer
The Website is provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
4.2 Limitation of Liability
To the fullest extent permitted by law, in no event shall Indulge Creamery, its affiliates, directors, employees, or agents be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
● Your access to or use of or inability to access or use the Website;
● Any conduct or content of any third party on the Website;
● Any products or services purchased through the Website.
5. Indemnification
You agree to defend, indemnify, and hold harmless Indulge Creamery and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the Website or your violation of these Terms.
6. Governing Law
These Terms and any contract formed under them shall be governed by the laws of India, and you submit to the exclusive jurisdiction of the courts of maharashtra for any dispute.
7. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. By continuing to access or use our Website after those revisions become effective, you agree to be bound by the revised terms.
8. Contact Us
If you have any questions about these Terms, please contact us:
● By email: care@indulgecreamery.com
● By visiting this page on our website: https://indulgecreamery.com/pages/contact
Please note that for any further inquiries or support regarding an order, you may need to refer to your order confirmation email or call us at +91 86553 19810 during business hours to speak about your order.
